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We love to hear from our customers, and we love it when they brag on one of our own. Our team works hard at fulfilling our cornerstones of service, courtesy, integrity and accountability. When it all comes together, we all succeed. We invite you to tell us when you've had a good experience. All of these letters and e-mails are shared with the employee and everyone up his or her chain of command, so keep them coming.
If you have the occasion to see a TABC employee doing an outstanding job, we would like to hear from you. Please forward your compliments by e-mail to firstname.lastname@example.org. Include as much information about the employee as possible (e.g., name, location of service, etc.).
From: Marcel Bosworth
Sent: April 23, 2015
To whom it may concern
I want to take a moment and say that my experience with the Arlington TABC office has been wonderful. Especially my experience with Gena Cannon
She has gone well beyond meeting my expectations, Thank you Gena for being so diligent with my needs.
Marine Quest/Hidden Cove Park